99ab Terms & Conditions

Acceptance of Agreement

By accessing or using the 99ab platform, you automatically agree to these Terms & Conditions, our Privacy Policy, and our Responsible Gaming guidelines. If you do not agree with any part of these terms, please refrain from using the platform.

This document forms a legal agreement between 99ab ("Platform", "we", "us") and the user ("you", "member"). This agreement is effective in accordance with Bangladesh Standard Time (BST, UTC+6).

Key Definitions

The following terms used in this document have the meanings set out below:

• "Platform" — 99ab's website, applications, and all associated services.
• "Member" — any individual who holds a registered account on 99ab.
• "Real Money Balance" — actual funds deposited into a member's account.
• "Bonus Balance" — credits awarded through promotional activities that cannot be withdrawn before specific wagering requirements are met.
• "Wagering Requirement" — the obligation to place a specified amount in bets before winnings from a bonus can be withdrawn.
• "KYC" (Know Your Customer) — the identity verification process.

Applicable Law

99ab is committed to providing a safe and fair online gaming environment. The platform uses SSL encryption technology to protect all transactions and personal data. We use certified Random Number Generator (RNG) software to ensure fair play.

Password & Login Security

It is entirely your responsibility to keep your account login credentials (username and password) confidential. Never share your password with any third party. If you suspect any unauthorized access to your account, notify 99ab customer support immediately.

• Use a strong password — a combination of letters, numbers, and special characters.
• Change your password regularly.
• Avoid logging in from public or shared devices.

KYC Verification Process

In the interest of security and fraud prevention, 99ab may request identity verification documents from any member. KYC may be mandatory in particular for large withdrawal amounts or cases of suspicious activity.

Documents that may be required from a member include: National Identity Card (NID), passport, or driving licence. After documents are submitted, 99ab will endeavour to complete verification promptly.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
• Deposit ৳6,000 or more and receive the maximum ৳5,000 bonus, giving a total balance of ৳11,000.

Once a bonus is credited, it cannot be withdrawn directly; wagering requirements must first be met.

Wagering Requirement

The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering is calculated based on the bonus amount only — the deposit amount is not included.

The deadline for meeting wagering requirements applies from the date the bonus is awarded. If requirements are not met within the specified time, the bonus and any winnings derived from it will be forfeited.

Bonus Abuse Policy

If any attempt is made to abuse or misuse bonuses, 99ab reserves the right to investigate and suspend the relevant account. Bonus abuse includes: hedging risk by altering betting patterns, claiming the same promotion from multiple accounts, or collecting bonuses as part of a group.

VIP & Cashback Program

99ab's VIP program has three tiers. Weekly cashback is awarded at each tier based on regular play:

• Bronze — up to 0.5% cashback per week.
• Silver — up to 1.0% cashback per week.
• Gold — up to 1.5% cashback per week.

VIP tier upgrades are based on regular and active play. Additional benefits and priority service are provided at each tier.

Fraud & Manipulation

Any of the following activities are strictly prohibited and may result in immediate account cancellation:

• Intentionally exploiting any bug or vulnerability in the platform's software.
• Using bots, scripts, or automated software to play games.
• Colluding or coordinating with other players to influence outcomes.
• Using the platform for money laundering or illegal financial activities.
• Attempting unauthorized access to another person's account.
• Harassing or showing disrespectful behavior toward other members.

Professional Player Policy

99ab reserves the right to impose betting limits or suspend accounts of those who use professional or advantage-play strategies in certain games. This policy helps maintain a fair environment for all members.

Technical Issues & Service Disruptions

99ab is committed to providing uninterrupted service at all times. However, 99ab will not be held liable if the service is temporarily unavailable due to network outages, server maintenance, issues with third-party payment providers, or any other unavoidable circumstances.

In cases where a balance or winnings are displayed incorrectly due to a technical error, 99ab reserves the right to correct that error and, if necessary, void the relevant bets.

Maximum Liability Cap

In any circumstances, 99ab's total liability will be limited to the actual balance held in the member's account. 99ab accepts no liability for indirect, incidental, or consequential losses.

99ab's Commitment

99ab believes that gaming should be for entertainment purposes. We place responsible gaming at the core of our values. The platform provides various tools to protect members.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Time Limits: Set a limit on how long you play each day.
• Reality Check: Receive reminders at set intervals.

Problem Gaming

If you feel that gaming is having a negative impact on your financial life, family relationships, or mental health, please seek help. 99ab's customer service team is always ready to provide the support you need.

For more information on responsible gaming, visit our Responsible Gaming page.